Enhancing Human Resources Management Across Various Practices

Challenge

GIZ launched the Strengthening Reform Initiatives in Public Administration (SRIP) with the aim of assisting the Egyptian government to support civil servants while adjusting to organizational and regulatory changes taking effect in the government units.  The project aimed to support the administrative reform initiative and government reform efforts, enhance the knowledge and skills of HR professionals, and enable the transformation of the role of HR professionals from a personnel-oriented role to a strategic role.

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Approach

The CID project team initiated this assignment by developing an understanding of the Human Resources Management (HRM) context in the government sector. Then, based on the most recent regulations and after aligning with global HR best practices, the project team developed an HRM toolkit that includes explanations of the main HR functions, concepts, and processes in a concise, simple manner complemented by templates and tools to assist HR professionals in performing their tasks. The HRM toolkit was also converted into an e-book that provides engaging, interactive content to its readers.  The CID team reviewed the HR organogram and mandate in CAOA Decree no.22 of 2019, provided recommendations in alignment with the HRM best practices that fit the context of the Egyptian government sector, and drafted relevant job description cards. Training materials on the HRM toolkit were developed to be utilized in future capacity-building programs. Finally, to complement the HRM toolkit, an awareness-raising campaign was developed to promote the usage and benefits of the HRM toolkit.

Results

The project efforts resulted in creating an HRM toolkit that covers various HR functions: strategic human resources management, organizational development, HR planning, recruitment, performance management, learning and development, compensation and benefits, and HR operations and employee relations. The toolkit presents informative, concise content that suits the needs of the HR professionals in the government sector, aligns with the regulatory framework reforms and familiarizes them with the global best practices in human resources. The project also resulted in creating digitized interactive content of the HRM toolkit and training materials to leverage the HR professionals' understanding of the toolkit’s content to help them assume their new strategic roles.

WHAT OUR CLIENTS SAY

I have a positive experience working with CID for the last four years in the frame of a consortium between GFA Consulting Group and CID; implementing one component for the GIZ Labour Market Access Project to help improve the quality of employment in small and medium enterprises. CID is known as a professional consulting firm specialized in coordinating and implementing development cooperation projects. In our partnership, CID has provided the project with the staffing needs which is key for the successful execution of the project. All the proposed experts are professional and competent experts who work in a variety of technical and capacity building related fields such as strategic planning, organizational development, marketing and branding, facilitation and trainings. CID is further reputable for managing staff and expert contracts in compliance with the relevant labor, tax and insurance laws. Lastly, the CID staff is positive, engaging and cooperative to work with.

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Maha El Moaz
Team Leader, GFA Consulting Group

We have been impressed by CID’s professionalism, accessibility and candor. CID has vast experience in the area of media relations and community engagement and has helped us better understand the practice of social responsibility in Egypt. It is always a pleasure to work with professionals who are passionate and knowledgeable about their work and we would wholeheartedly recommend CID to any corporation seeking to improve its media and community engagement in Egypt.

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Marc Dupont
Government & Public Affairs Director, Methanex Corporation – Egypt